Privacy Policy

Last Updated: July 29, 2026

Effective Date: July 17, 2026

1. Introduction

This Privacy Policy describes how Tnsyle ("we," "us," or "our") collects, uses, discloses, and retains personal data when you use the Tnsyle mobile application (the "App") and related services at tnsyle.app.

This Policy is provided in accordance with the Digital Personal Data Protection Act, 2023 (India) and the Digital Personal Data Protection Rules, 2025, together with other applicable laws. It should be read together with our Terms of Service.

Data Fiduciary: Tnsyle (India)

Privacy contact: privacy@tnsyle.app

The App is a fitness and wellness tool. It is not a medical device, clinical service, or substitute for professional healthcare advice.

By using the App and accepting our Terms of Service, you acknowledge this Policy. Where we rely on consent, you may withdraw it as described in Sections 6 and 13.

2. Personal Data We Collect and Purposes of Processing

We collect only personal data that is reasonably necessary for the purposes described below.

2.1 Information You Provide

Account information (such as name, email address, password if you register with email, and profile picture if you provide one) — to create and manage your account and display your profile.
Fitness data (such as workout logs, exercise preferences, body measurements, weight entries, and goals) — to provide workout tracking, progress features, and recommendations.
User content (such as photos, notes, and comments you choose to share) — to operate social and community features you use.
Communication data (such as messages sent through in-app social or coach features) — to provide those features.

2.2 Information Collected Automatically

Device information (such as device type, operating system, and app version) — for security, compatibility, and support.
Usage data (such as features used, session duration, and workout patterns) — to improve features and reliability.
Diagnostics (such as crash reports, performance metrics, and error logs) — to maintain stability and fix issues, subject to your choices in Settings → Privacy & Data where applicable.
Location data — only if you enable location-based features (for example, GPS workout tracking).

2.3 Information from Third Parties

Sign-in providers — if you register or sign in with Google or Apple (iOS), we receive the account information those services provide (such as name, email address, and profile picture), according to your choices with that provider.
Health platforms (optional) — data you authorize through Health Connect on Android or Apple Health on iOS when you enable Health Sync under Settings → Health Integration.

2.4 Microphone and Voice (Optional)

If you use voice commands during a workout, audio is processed for speech recognition on your device or through platform speech services. We do not sell voice recordings. Local preferences may be stored on your device to improve recognition.

3. How We Use Personal Data

We use personal data to:

Provide and operate the App, including workout tracking, recommendations, and account management.
Improve the App, including fixing bugs and enhancing features (where permitted by your settings).
Send service communications, such as reminders and achievement notifications (which you can manage in Settings).
Provide customer support.
Protect the security and integrity of the App.
Comply with applicable law and enforce our Terms.

We do not sell personal data. We do not use fitness or health-related data for advertising profiling.

Legal bases (India): We rely on consent for optional processing (such as analytics, crash reporting, Health Sync, voice, and location) and on applicable lawful grounds under the DPDP Act, including processing necessary to provide the App when you use it.

4. How We Share Personal Data

We do not sell personal data. We may share personal data in the following circumstances:

4.1 Service Providers

We use trusted service providers to operate the App. They process personal data on our instructions and under contractual or platform terms. Our primary providers include:

Google Firebase and Google Cloud — authentication, cloud database, file storage, analytics, crash reporting, and push notifications.

4.2 Social Features

If you use social features, your profile and activity you choose to share may be visible to other users according to your settings.

4.3 Legal and Safety

We may disclose personal data if required by law, regulation, court order, or lawful request, or where necessary to protect rights, safety, or property.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, personal data may be transferred to the successor entity with notice where required by law.

5. Storage, Security, and Retention

5.1 Storage

Personal data is stored:

In the cloud through Google Cloud, with primary hosting in India.
On your device where needed for offline access (for example, recent workouts).

Some processing by our service providers may occur outside India, as described in Section 10.

5.2 Security

We implement reasonable technical and organisational measures to protect personal data, including encryption in transit, access controls, and account-based access restrictions.

5.3 Retention

Active accounts: Personal data is retained while your account is active and as needed to provide the App.
Deleted accounts: When you delete your account, we delete or de-identify personal data we control as promptly as practicable. Limited server logs or backups may persist for up to 30 days before purge.
On-device privacy logs: Privacy preference and request logs stored on your device may be retained for up to 365 days, or until you uninstall the App or delete your account, whichever is earlier.
Aggregated data: Aggregated or anonymised data that no longer identifies you may be retained longer.

6. Your Choices and Rights

6.1 Access and Portability

You may access and export your data through Settings → Export & Import Data. You may also submit a request through Settings → Privacy & Data or by emailing privacy@tnsyle.app.

6.2 Correction

You may update profile and fitness data in the App. You may request correction of inaccurate data by contacting privacy@tnsyle.app.

6.3 Deletion

Delete your account: You may delete your account in Settings → Delete account. We will delete or de-identify personal data we control as promptly as practicable, subject to the retention periods described in Section 5.3.

Delete data without closing your account: You may remove specific data in the App (for example, workouts, social posts, goals, and profile fields). You may also submit a formal deletion request in Settings → Privacy & Data → Request Data Deletion (which opens email to privacy@tnsyle.app) or email privacy@tnsyle.app directly with the data you want removed and your registered email. We will process verified requests as promptly as practicable while keeping your account active, subject to Section 5.3.

6.4 Consent and Opt-Out

Where processing is based on consent, you may withdraw consent at any time, with comparable ease to providing it:

Analytics and diagnostics: Settings → Privacy & Data
Health Sync: Settings → Health Integration, and in Health Connect or Apple Health
Notifications: App notification settings
Marketing emails: Unsubscribe links in emails, if sent

Withdrawal does not affect the lawfulness of processing before withdrawal. Some features may not work if required data is unavailable.

6.5 Nomination

You may contact privacy@tnsyle.app to nominate another individual to exercise your rights in the event of death or incapacity, subject to verification and applicable law.

For rights under Indian law, see Section 13.

7. Children's Privacy

The App is intended for users 18 years of age or older and is not directed at children.

We do not knowingly process personal data of anyone under 18 without verifiable parental consent as required by law. If you believe we have collected such data, contact privacy@tnsyle.app.

8. Third-Party Services

The App may link to third-party websites or services. We are not responsible for their privacy practices.

Services we use include:

Google Privacy Policy (Firebase, Google Sign-In, and Google Cloud)
Apple Privacy Policy (Sign in with Apple, where available)

9. Personal Data Breach

If we become aware of a personal data breach that is likely to affect you, we will notify you and the Data Protection Board of India as required by applicable law, including without undue delay and, where required, within 72 hours of becoming aware of the breach.

10. International Processing

Personal data may be processed in countries other than India, including by Google and its subprocessors. Such processing is subject to applicable law, including restrictions on cross-border transfers notified under Indian law.

11. Changes to This Policy

We may update this Policy from time to time. We will notify you of material changes through the App, by email (if available), or by updating the "Last Updated" date. Continued use after changes constitutes acceptance where permitted by law.

12. Contact

Privacy: privacy@tnsyle.app

Support: support@tnsyle.app

Legal: legal@tnsyle.app

Website: https://tnsyle.app/privacy

13. India — Data Protection Notice

This Section applies if you are in India or if we process your personal data in connection with offering the App in India.

13.1 Data Fiduciary

Tnsyle (India) is the Data Fiduciary for personal data processed through the App.

Contact: privacy@tnsyle.app · Website: https://tnsyle.app

13.2 Grievance Officer

Name: Sunny Dutt Sharma
Designation: Grievance Officer, Tnsyle
Email: privacy@tnsyle.app
Response period: We will endeavour to resolve grievances within 90 days, in accordance with applicable rules.

To file a grievance, email privacy@tnsyle.app with the subject line "Privacy Grievance" and include:

Your full name and registered email address

Your account user ID, if known

A description of your request or concern

The right you wish to exercise (access, correction, erasure, consent withdrawal, or grievance)

Any supporting information

13.3 Your Rights

Under the DPDP Act, you may have the right to:

Access information about your personal data and processing — via Settings → Export & Import Data, Settings → Privacy & Data, or privacy@tnsyle.app
Correction and erasure — delete individual items in the App; request partial deletion via Settings → Privacy & Data → Request Data Deletion; close your account via Settings → Delete account; or contact privacy@tnsyle.app (subject to Section 5.3)
Grievance redressal — via Section 13.2 above
Nomination — by contacting privacy@tnsyle.app

You may withdraw consent for consent-based processing as described in Section 6.4.

13.4 Complaints to the Data Protection Board

If your grievance is not resolved satisfactorily, you may file a complaint with the Data Protection Board of India at dpbi.gov.in after contacting us and allowing reasonable time for a response.

14. California Privacy Rights (CCPA)

California residents may have rights to know, access, delete, and opt out of certain processing. We do not sell personal information. Contact privacy@tnsyle.app to exercise these rights.

15. European Privacy Rights (GDPR)

If you are in the European Economic Area, you may have rights of access, rectification, erasure, restriction, objection, and data portability, subject to applicable law.

Data controller: Tnsyle — privacy@tnsyle.app

16. Data Summary

Account information — collected — for authentication — not sold
Fitness data — collected — for core App features — not sold
Usage and diagnostics — collected (subject to your settings where applicable) — for improvement and stability — not sold
Health data — optional (Health Sync) — for sync you enable — not sold
Microphone / voice — optional — for voice commands you enable — not sold
Location — optional — for location features you enable — not sold

By using Tnsyle, you acknowledge that you have read this Privacy Policy.